Complaints

Your views are important to us. If you’re unhappy with the service you’ve received, we have a complaints procedure and will do our best to put things right.

Please download a copy of our VASL Complaints Policy (Reviewed May 2018) or ask to speak to our Senior Manager, Maureen O’Malley, on 01858 433 232. Please note: the document will download to your computer as a Microsoft Word document.

 

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