Help with NHS App

Our digital volunteers are ready to help older people in Harborough District to register with the NHS App on their smartphone or tablet. You can use it to order repeat prescriptions, to check results of tests, look at your medical history and make some types of appointment.

We know that a lot of our people find the app straightforward to use, but setting it up can be tricky, so our volunteers are offering sessions where we will help you to register and show you the basics.

Ring 01858 439262 or email champions@vasl.org.uk to book an appointment, see list of sessions below which we will add to.

Is your smartphone registered with your GP surgery? If you receive texts from them, you are, if not please let the surgery know your number so they can update your record.

Are you already registered with your Surgery’s website? If so please bring along your password.

If you haven’t registered with the surgery website before:

Please bring your NHS Number with you. This is a 10 digit number, like 485 777 3456 you can find it on your prescription.
and
You will need to bring photo ID a passport or Driving licence click link to find other items which are accepted. If you don’t have your NHS number but you do have photo ID this isn’t a problem.

If your phone isn’t registered with the surgery or you don’t have photo ID
You will need to contact your surgery and ask to be registered for online services.
They will give you three pieces of information which you will need to bring along.

These are the sessions where help is available, more will be added, you need to book into most of them. It is useful for us to check before you travel to a session that you have the information you will need.
Ring 01858 439262 or email champions@vasl.org.uk to book an appointment.

Week commenc-ingDate of sessionLocationNotes
02/09/2024Wed 04/09/24MH LibraryOpen session Book on01858 439262
09/09/2024Mon 09/09/24Lutterworth LibraryOpen session Book on 01858 439262
16/09/2024
23/09/2024
30/09/2024Wed 02/10/24MH LibraryOpen session Book on 01858 439262
07/10/2024
Mon 7th Oct 1.30pmThe Well Kibworth Open session in partnership with Platform Housing. Book on 01858 439262
07/10/2024Mon
7th Oct 2pm
Elizabeth Place MHPrivate session.
14/10/2024Mon 14/10/24Lutterworth LibraryOpen session Book on 01858 439262
21/10/2024Thu 24/10/24VASL Harborough Carers GroupIf you are a carer contact
01858 468543 to book
28/10/2024
04/11/24Mon 4/11/24 1.30pm
The Well, KibworthPlatform Housing drop in.
Book on 01858 439262
Tue 5/11/24
Broughton Astley LibraryOpen session Book on 01858 439262
Wed 06/11/24MH LibraryOpen session Book on 01858 439262
11/11/2024Mon 11/11/24Lutterworth LibraryOpen session Book 01858 439262
18/11/2024
25/11/2024
02/12/2024Mon
2nd Dec

1.303.00pm
The Well, KibworthOpen session in partnership with Platform Housing. Book on 01858 439262
Wed am 04/12/24MH LibraryOpen session Book 01858 439262
09/12/2024Mon am 09/12/24Lutterworth LibraryOpen session Book 01858 439262

This is a free service for people over 60 who live alone in Harborough District or are carers, it is funded by the National Lottery Community Fund

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Whether you are looking after a loved one or need a helping hand yourself, VASL is here to connect you with local support, social groups, and practical services across Harborough. Choose the path below that best fits your needs today.