Digital Volunteers

Digital Volunteers

Technology enables us all to connect with people around the world 24/7, access information, join groups, download music and watch TV programmes. Community Champions helps give older people equal opportunities to enjoy the benefits of digital inclusion.

“Last week I helped him contact his daughter in Australia by Skype. I met her when she was over at Christmas. She rang when I was visiting. He mentioned that I was there so she asked if I could help him Skype her. I did and left them both chatting away on the Skype video link. This week when I visited, he told me he has now Skyped his son in New Zealand.”

Sometimes the volunteers visit a couple of times to refresh the client’s memory or to show them a new programme. Other times they begin with how to switch on the machine and it may take a number of weeks to cover the basics. Every client is different and works at their own pace.

Digital Volunteers have additional training, which looks at the way that people learn, how to stay safe online, the popular programmes and applications people use, and boundaries.

“Using my laptop enables me to bank online, to use the doctor’s practice website, keep in touch with friends and explore my family history – it’s amazing!”

While we are unable to visit people in their homes or run our popular library sessions at present, we are able to offer some limited help over the telephone, please get in touch and explain your problem, we will see what we can do to help.

We have been able to help people to join zoom, which allows them to join our monthly gathering and the volunteers also run ‘mini zooms’ to allow people to get their confidence with two or three others before joining the large group.

The following information may be helpful, some of it developed in response to Covid-19

Helping older people making the most of the internet
A series of written articles from Age UK which can help you to develop your skills.

Coronavirus: How can we stay in virtual touch with older relatives?
A written article from the BBC about devices which allow video calling.

Installing and using Zoom, two – useful videos from People in Action
If you want to use a phone or a tablet for zoom
If you want to use a computer for zoom

The Royal Voluntary Service – Virtual Village Hall
Has excellent resources to help you to improve your skills in many areas, the videos around technology have been prepared by AbilityNet and are very helpful.


Contact Community Champions

Telephone 01858 439 262
Address: Community Champions, VASL, Torch House, Torch Way, Market Harborough, LE16 9HL